50% Off Hourly Service Rates Every Call, Automatically
- Remote Support
- On-Site Calls
- Auto Applied
Member Benefits
Members receive 5% off the total product cost on any proposal or invoice. The discount applies to your collective product total — not line by line — so upgrades, replacements, and new equipment always deliver clear, meaningful savings.
View Plans
Think of RMS Care Plans the way you'd think of a warehouse club membership — one annual enrollment that unlocks real, automatic value every time you shop or need service. No coupons. No fine print. Just loyalty rewarded.
5% off the total product cost on every proposal and invoice - applied to your collective total, not per individual item.
Your hourly labor rate is automatically reduced by 50% on every qualifying service call - remote or on-site.
One payment per year with no monthly charges, no hidden subscription fees, and no surprise renewals.
Priority support from the professionals who designed, installed, and know your system inside and out.
Membership Plans
For homes where we installed your AV & entertainment system
For homes with an OVRC Pro Hub as part of your surveillance system
For homes with full automation including an Araknis Router
Product savings apply to the collective product total on proposals and invoices. The 50% service discount applies to hourly labor rates; trip charges are not discounted.
Monday to Friday, 9 am to 5 pm
$149.99 per hour2 Techs, Tier 2 $399.99 per hour + Trip Charge: $99.99
1 Tech, Tier 3 $199.99 per hour + Trip Charge: $99.99
We installed your AV System
M-F, 9am - 5 pm
TVs and Projectors
Sound Bars
Streaming Boxes
AVRs
Audio Distribution
Cameras
NVRs
Locks
Alarms
Router
Switches
WAPs
Automation Controllers
Lighting
Shades
Video Distribution
We use our expertise to take care of your equipment malfunctioning claim with its manufacturer, saving your time and possible misleads
2 Techs, Tier 2
$399.99 per hour + Trip Charge: $99.99
1 Tech, Tier 3
$199.99 per hour + Trip Charge: $99.99
$149.99 per hour
We installed an OVRC Pro Hub as part of your surveillance system
24/7/365
TVs and Projectors
Sound Bars
Streaming Boxes
AVRs
Audio Distribution
Cameras
NVRs
Locks
Alarms
Router
Switches
WAPs
Automation Controllers
Lighting
Shades
Video Distribution
We use our expertise to take care of your equipment malfunctioning claim with its manufacturer, saving your time and possible misleads
2 Techs, Tier 2
$399.99 per hour + Trip Charge: $99.99
1 Tech, Tier 3
$199.99 per hour + Trip Charge: $99.99
$149.99 per hour
We installed your automation system including an Araknis Router
24/7/365
TVs and Projectors
Sound Bars
Streaming Boxes
AVRs
Audio Distribution
Cameras
NVRs
Locks
Alarms
Router
Switches
WAPs
Automation Controllers
Lighting
Shades
Video Distribution
We use our expertise to take care of your equipment malfunctioning claim with its manufacturer, saving your time and possible misleads
2 Techs, Tier 2
$399.99 per hour + Trip Charge: $99.99
1 Tech, Tier 3
$199.99 per hour + Trip Charge: $99.99r
$149.99 per hour
Monday to Friday
9 am to 5 pm
| 2 Techs,Tier 2 | $399.99 per hour + Trip Charge: $99.99 |
| 1 Tech, Tier 3 | $199.99 per hour + Trip Charge: $99.99 |
Four straightforward steps from enrollment to everyday savings — no complicated setup, no monthly billing, and no hoops to jump through.
Select Silver, Gold, or Platinum based on the technology we installed in your home — AV, surveillance, or full automation.
Activate your membership with a single annual payment. No monthly billing, no recurring charges, and no hidden fees.
Your 5% product discount and 50% service rate reduction apply on every qualifying proposal, invoice, and service call.
Access remote triage, on-site support, and preventative maintenance — all from the team that knows your system best.
Device Coverage
For homes where we installed your AV system. Covers Tier 1 entertainment devices with weekday remote assistance and on-site support at member rates.
For homes with an OVRC Pro Hub. Adds Tier 2 security coverage, 24/7 remote assistance, and one preventative maintenance visit per year.
For full automation homes with an Araknis Router. Complete Tier 3 coverage, warranty claim management, and two preventative maintenance visits per year.
Everything you need to know about enrolling, saving, and getting the most from your membership.
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